Add or Remove Recipients for Territory Files (PDF/CSV)
Manage who receives order PDF and CSV files at the territory level.
Why this matters
- Ensure the right people receive order files
- Control distribution of PDF and CSV outputs
- Keep communication aligned across teams
Steps
- Go to Setup → Territories
- Locate the relevant Territory
- Hover over the territory and click the Edit button
- In the Territory level settings, update:
- Additional PDF Emails
- Emails to receive order PDF confirmations
- Additional CSV Emails
- Emails to receive order CSV files
Enter multiple emails separated by commas
5. Click Save
