FAQ's

Answers to the most common questions across all user groups.

• A release is showing in a different currency to my own
• Supplier - QuickFill Troubleshooting Checklist
• Can I edit or change a confirmed order in Brandscope?
• Export a PDF catalogue
• How do I deactivate a user registered to my account?
• Where is my order?
• Where is my invoice?
• Update the company profile
• Update the company profile
• Update your personal profile
• Update your username
• What is featured in Quick Actions?
• User Types and What They Can Do
• Update your user profile
• View a list of brands on Brandscope
• Quick View and Size Level Pricing
• Check the status of an order
• Change your password
• How agents & retailers are connected
• A product is not appearing in QuickFill
• How do I check the number of retailers?
• What is QuickFill?
• Why won't QuickFill open?